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Support

Summary: Our friendly and knowledgeable computer technicians will be happy to assist you with any computer issues you may have. With over 20 years of real-world troubleshooting experience, you can count on us to resolve your computer issues quickly and easily.

Pricing: Remote Help Desk and phone support is billed in half-hour increments. The price is $40.00 per half hour, with a half-hour minimum, starting at the time the connection is established and ending upon termination of the support connection.

Support Agreements: Interested in a support agreement, where you pay a discounted monthly fee for a certain amount of priority help? Let us know!

How to Connect: Synergy Computer Systems uses TeamViewer for remote access services. An Internet connection is required to take advantage of this safe and convenient service. To establish a Remote Help Desk connection, please follow the instructions from your Synergy Computer Systems computer technician.

MAC USERS: click here to start your remote session. Run the downloaded DMG file and then tell our computer technician your ID #.

WINDOWS USERS: click here to start your remote session. Run the downloaded EXE file and then tell our computer technician your ID #.

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