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Computer Warranty
Information |
All
computers from Synergy Computer Systems come with a
limited one-year depot* warranty
on parts and labor. This warranty covers ONLY manufacturer defects in
hardware and defects in the assembly of the actual PC. This warranty
does not cover software, drivers or the operating system.
* "Depot" warranty is defined as a non on-site warranty. All depot
warranty work is done at our office in Telford, PA.
All warranty work is done at our location in Telford, PA. Any evidence
of tampering with software or hardware (including overclocking) will
void all warranties and deem the repair billable at $70.00 per hour with
a one-hour minimum.
We use the retail version of AMD and Intel CPUs, which usually carry a three-year limited
warranty.
Many monitors come
standard with a three-year warranty.
Please see the monitor's instruction booklet for details.
If you are having hardware issues with your PC, please contact our tech
support department at
support@synergycomputersystems.com.
Give a detailed description of the problem, along with your full name
and phone number.
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Please be
advised that the customer is responsible for all personal data on
their PCs. Be sure to backup all important files (My Documents,
Favorites, music, etc...) before dropping off your PC for service
with us. |
And finally, don't let these rules and regulations scare you! Customer
satisfaction is our number one priority.
We are here to help! We
appreciate your business and look forward to serving you in the future.
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